Secure Texting

Initiating Telehealth Visits Through Text Messaging Benefits Patients

June 3, 2022 - To reduce the amount of time spent in a virtual waiting room, researchers from the University of California San Diego conducted a pilot that used text messaging to provide patients with a meeting link when their provider was ready to see them, finding it to be a successful alternative. The study consisted of 22 patients who had scheduled a virtual...


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Remote Monitoring Via Text Linked to Fewer COVID-19 Deaths

by Anuja Vaidya

An automated texting program helped Philadelphia-based Penn Medicine lower the risk of death for COVID-19 patients who quarantined at home, according to a new study. As the novel coronavirus surged in...

Supreme Court Ruling May Help Providers With mHealth Messaging Strategies

by Eric Wicklund

A recent Supreme Court ruling gives healthcare providers a little more freedom to send automated text messages to patients. The court earlier this month sided with Facebook in a case involving the...

Vanderbilt Study Proves Value of mHealth in Care Management, Engagement

by Eric Wicklund

A new study out of Vanderbilt University finds that mHealth messages can not only help care providers maintain engagement with chronic care patients, but maintain a high level of engagement over a...

Regence Emphasizes Quick Access With New DTC Telehealth Service

by Eric Wicklund

Regence is putting a new spin on direct-to-consumer telehealth with a service that promises members access to a doctor within seconds. The Oregon-based payer with more than 3 million members in...

CMS Clarifies Texting Rules Amid Rumors of mHealth Message Ban

by Eric Wicklund

The Centers for Medicare & Medicaid Services has re-affirmed its position on physician texting following news reports that the agency was moving to ban the mHealth messaging platform. In a Dec. 28...

Joint Commission Clarifies Text Messaging Rules for Doctors

by Eric Wicklund

The Joint Commission is clarifying its guidance on text messaging for providers, saying clinicians can use a HIPAA-compliant platform to send messages to each other but can’t text patient...

For mHealth Messaging, That Pager Isn’t as Secure As You Might Think

by Eric Wicklund

Smartphones and secure messaging apps may be gaining favor in health systems these days, but many providers still use good old-fashioned pagers for emergency communications. And that may be putting...

Text Messaging Program Offers an mHealth Nudge to Busy Parents

by Eric Wicklund

A text messaging program is boosting engagement for a Minnesota health system’s youngest patients simply by reminding their parents to schedule well-child visits. More than 70 percent of the...

Text Messaging Ban Reinstated for Providers

by Eric Wicklund

Federal officials are once again banning healthcare providers from using text messaging tools until at least late this year. The Joint Commission, which lifted its ban on text messaging this past May,...

What the Joint Commission’s Guidance on Texting Means for Physicians

by Terry Edwards of PerfectServe

The Joint Commission recently issued new guidance to give physicians and other independent practitioners the ability to not just communicate via text, but to actually use secure texting platforms to...

Joint Commission Ends Text Messaging Ban for Clinicians

by Eric Wicklund

Fire up those smartphones - the Joint Commission is ending its five-year-old ban on text messaging. Effective immediately, “licensed independent practitioners or other practitioners in accordance...

Secure Text Messaging Apps Boost Provider Communication

by Sara Heath

Secure text messaging apps may be the future of interprofessional communication within a hospital, according to a recent report published in the Journal of Medical Information Research. A research team...

Secure Text Messaging Study Shows Clinical Benefits

by Eric Wicklund

Two Pennsylvania hospitals have found that care teams using a secure text-messaging program can reduce their patients’ length of stay. A study of some 11,500 patients at Hospital of the...

Mobile Health Applications, Health IT Boosts Communication

by Vera Gruessner

One of the most interesting aspects of the mobile health sphere is its ability to promote communication across the healthcare sector from physician groups, laboratories, pharmacies, and patients...

Effect of SMS, Mobile Health Technology on Patient Adherence

by Kyle Murphy, PhD

Of all the forms of mobile health technology used to promote adherence of patients to chronic disease management (mAdherence), text messaging continues to exceed on others in terms of its availability,...

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