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Patient Satisfaction and HCAHPS: What It Means for Providers

PatientEngagementHIT What is patient satisfaction? Patient satisfaction is the extent to which patients are happy with their healthcare, both inside and outside of the doctor’s office. A measure of care quality, patient satisfaction gives providers insights into various aspects of medicine, including the effectiveness of their care and their level of empathy. Satisfaction, while always an important factor...


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What Entities Need to Know about Upcoming OCR HIPAA Audits

HealthITSecurity The latest round of OCR HIPAA audits were announced earlier this year, leading many healthcare organizations to review their HIPAA compliance measures and ensure that all necessary policies and procedures have been properly documented. The second...

Explaining the Basics of the Internet of Things for Healthcare

HealthITAnalytics The Internet of Things is one of the newest and most promising trends in the healthcare industry.  This rapidly proliferating collection of Internet-connected devices, including wearables, implants, skin sensors, home monitoring tools, and...

How Patient Portals Improve Patient Engagement

PatientEngagementHIT What are patient portals? Patient portals are an online website that is connected to the EHR, centrally focused on patient access to health data. These tools give patients a look into various data points, including lab results, physician ...

Reducing Medical Errors with Improved Communication, EHR Use

EHRIntelligence The revelation that medical error is the third leading cause of death in the United States sent unsettling reverberations through the healthcare industry last week, but the news is likely only the tip of the iceberg and much more must be done...

What Is MACRA and What It Means to Providers, EHR Technology

EHRIntelligence More than a year has passed since Congress voted to enact the Medicare Access and CHIP Reauthorization Act of 2015 and the Department of Health & Human Services issued its notice of proposed rulemaking for MACRA implementation. At its most...

Identifying Care Disparities for Population Health Management

HealthITAnalytics Over the last several years, “population health management” has become a key concept for healthcare providers who are trying to recalibrate their traditional operations to meet the growing challenges of value-based reimbursement and...

Using Revenue Cycle Analytics for Effective Value-Based Care

RevCycleIntelligence The hospital industry has been experiencing a number of challenges in recent years due to the payment reforms coming from the Centers for Medicare & Medicaid Services (CMS) and commercial health payers. There has been a much greater push...

What We Know About Value-Based Care Under MACRA, MIPS, APMs

RevCycleIntelligence The Medicare Access and CHIP Reauthorization Act of 2015 has many parts tied to Medicare and other federal health plan beneficiaries, but first and foremost it is a bill that brings an end to the sustainable growth rate and a beginning to new...

Key Ways to Improve Claims Management and Reimbursement in the Healthcare Revenue Cycle

RevCycleIntelligence Reimbursement is changing in healthcare. Even before elements of the Affordable Care Act began to go into effect, a growing focus on value- based care versus volume has led many healthcare organizations and providers to consider accountable...

Increased EHR Adoption Raises Need for Robust EHR Security

HealthITSecurity EHR security is one small piece to the larger data security puzzle that healthcare organizations, especially those of a larger size, are becoming increasingly aware of and looking to address. Under HIPAA, covered entities have the responsibility...

Can Healthcare’s Internet of Things Move from Froth to Function?

HealthITAnalytics For many consumers, there are few things more exciting than purchasing something electronic.  Dismantling the carefully thought-out packaging, peeling the tacky plastic off a screen unblemished by fingerprints, and seeing that well-known...

Why a Thin Line Separates EHR Optimization, EHR Replacement

EHRIntelligence For the past years, industry analysts have predicted a rise in EHR replacement activities that have failed to come to fruition. Most recent reports now point to a shift in the thinking of healthcare organizations and providers about their current...

Why Health Data Interoperability is Setting EHR Vendors on FHIR

HealthITAnalytics Despite the prospect of coming home with an updated gadget or smooth new ride, most consumers get sweaty palms when it’s time to think about making a big purchasing decision like renewing a cell phone contract or buying a car.  Endless...

Time, Commitment Required for ACO, Value-Based Care Success

HealthPayerIntelligence In healthcare, as in so many other areas of life, patience is a virtue. Providers and payers pursuing ACO development will need to have plenty of it before their care transformation efforts pay off with significant cost savings. As providers...

Why Healthcare Needs Value-Based Supply Chain Management

RevCycleIntelligence Healthcare supply chain — the holistic flow of relationships between suppliers and customers — is about efficiently delivering low cost care as goods and supplies, such as a pair of doctor’s gloves, move from point of purchase...

How Healthcare Secure Texting, Messaging Impact the Industry

HealthITSecurity With the continued push for patient-centered care and ever-evolving technological options available to healthcare providers, secure texting and secure messaging have become an increasingly popular path for providers. Not only will secure texting...

Return on Investment Remains a Problem for Meaningful Use

EHRIntelligence A mixture of surprise and relief likely met the recent revelation by the head of the Centers for Medicare & Medicaid Services (CMS) regarding serious changes to meaningful use requirements that will bring the EHR Incentive Programs more in...

A FHIR Future Burns Brightly for Population Health Management

HealthITAnalytics In most cases, and across most industries, data standards get little respect.  For some reason, their endlessly, hopelessly dense documentation detailing the minutia of splicing together millions of lines of complex code don’t seem...

How Eligible Providers Performed in Stage 2 Meaningful Use

EHRIntelligence Much of the pushback for the Stage 3 Meaningful Use final rule stems from the experience of meaningful use eligible professionals (EPs) and hospitals (EHs) in Stage 2 meaningful use, which led many to call for and eventually receive concessions...

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