Mobile healthcare, telemedicine, telehealth, BYOD

Devices & Hardware News

Corporate BYOD Policies Encourage Smartphone Use in Meetings

By Vera Gruessner

- As smartphones, tablets, and wearable devices proliferate the technology market and become a mainstay of everyday life among consumers, companies and healthcare organizations around the country are incorporating Bring Your Own Device (BYOD) corporate policies. Studies show that more professionals are using their smartphones at work on a daily basis, which may impact social norms such as office meetings, get-togethers, and the patient-doctor relationship within clinics and hospitals.

Smartphone BYOD Policy

A Pew Research Center report analyzed how corporate BYOD policies and how the constant use of smartphones are impacting everyday social settings. The report polled people’s opinions on the “appropriateness of cellphone use in public places.”

The majority of polled Americans stated that their smartphones are never or rarely turned off. With mobile devices always turned on, this makes it more complicated for individuals to decide when to turn away from their ongoing conversations and physical interactions in order to virtually communicate with others via digital devices.

The results also showed that at least three-quarters of those polled feel it is acceptable behavior to use cell phones when walking down the street as well as when using public transportation. However, a large majority – 95 percent – do not support the use of smartphones while in a work-related meeting. Also, 62 percent of people do not espouse the use of mobile devices while in a restaurant.

Intriguingly, many mobile phone users find that smartphones are distracting when operated in group settings but also find themselves employing them during group encounters. With corporate BYOD policies being implemented across the nation, workers will need to keep track of when it is appropriate to use their smartphones or tablets in a group environment.

Interestingly, the Pew Research Center report found that among older generations, frequent smartphone use was viewed negatively while younger adults did not find the technology as unfavorable.

“Those ages 18 to 29 stand out from their elders on virtually every aspect of how mobile activities fit into their social lives, how they act with their phones and their views about the appropriateness of using phones in public and social settings. Younger adults are more engaged with their devices and permissive in their attitudes about when it is OK to use a mobile phone,” the report stated.

Despite the fact that 82 percent of people state that mobile phone use hurts conversation when used in social settings, the results show that 89 percent of those polled admitted to employing their smartphones when out with friends or at a social gathering.

“Constant mobility is also changing the ways in which Americans can interact with information and other people while outside the bounds of explicitly ‘social’ settings,” the Pew Research Center reported. “Indeed, many cellphone owners are using their mobile devices while out in public for a variety of reasons, and while their visible actions might seem rude or inconsiderate to an outside observer, in many instances they are using their phone to further their social engagement with others.”

With more companies employing corporate BYOD policies and employees using laptops, tablets, wearables, or mobile phones while on the job, it is important for healthcare organizations to understand both their employees’ and patients’ technology preferences in order to have greater success with their mobile health solutions.

According to one study from Extreme Networks, the Internet of Things, mobile devices, and corporate BYOD policies are the top technology trends that are affecting the growth of businesses around the country.

“While BYOD and enterprise mobility are already prolific among a majority of businesses, respondents said the rapid development of mobile devices, app consumption and IoT has only served to increase overall demand for mobile solutions. When coupled with the continual advancement of technology and networking solutions, channel partners are hard-pressed to meet the need for faster and more powerful services either by adopting managed services or creating cloud recurring revenue models,” the publication stated.

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