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Designing a Mobile Patient Portal to Boost mHealth Engagement

Mobile patient portals can boost patient engagement and meet regulatory requirements. But designing an effective mHealth platform doesn’t just mean adding digital health to an existing portal.

Source: ThinkStock

By Eric Wicklund

- Nearly every health system has a patient portal, but few are using mHealth tools and platforms to create an effective patient engagement experience.

The trick, experts say, is not just redesigning the patient portal to show up on a smartphone, tablet or laptop. A truly engaging mobile patient portal takes advantage of the convenience and usability of a mobile device to give patients on-the-go access to what they want and need. The end result is a dynamic interface that boosts engagement and ultimately improves outcomes.

Download the full ebook here.

The need for a mobilized patient portal is clear. Some 90 percent of health systems may have a portal in place, according to the Government Accountability Office, but only 15 percent of their patients are actually using that online link to conbnect with their healthcare provider. That's because healthcare isn't connecting with patient where they want to connect. 

The editors of and have joined forces to create a resource for healthcare executives looking to get the most out of a mobile-enhanced patient portal. This white paper lays out the groundwork for designing a mobile-optimized portal and creating strategies for improved portal access and engagement.

Click here to download the Xtelligent Media Collaborations white paper, Best Practices for Using Mobile Patient Portals to Enhance Patient-Centered Care.


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