Mobile healthcare, telemedicine, telehealth, BYOD

Direct-to-Consumer Telehealth

2nd Florida Health System Launches a Telehealth Deal With Publix

March 6, 2019 - A second Florida health system has forged a partnership with Publix to put telehealth kiosks in supermarkets. Flagler Health+, a St. Augustine-based health network based around Flagler Hospital, plans to open kiosks in in three Publix markets in St. John’s County, while Public will open a branded pharmacy in the hospital. “Publix is dedicated to serving our communities,...


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Houston Methodist Launches a Direct-to-Consumer Telehealth Service

by Eric Wicklund

Houston Methodist has added direct-to-consumer telehealth to its mHealth app, giving residents access to virtual urgent care services. Officials at the Houston-based health system say the 24-hour service, available through the...

Spectrum Health’s DTC Telehealth Service Tackles the Polar Vortex

by Eric Wicklund

When the Polar Vortex swept across the Midwest at the end of January, Spectrum Health’s direct-to-consumer telehealth platform became an emergency healthcare resource for residents trapped inside by the bitter cold. The Grand...

NYP Sees Telehealth Success After Adjusting to the Patient’s Preferences

by Eric Wicklund

When NewYork-Presbyterian expanded its Express Care telehealth program last year to New York’s Washington Heights neighborhood, the online virtual care service didn’t catch on with residents. It was in danger of suffering the...

Texas Health Resources Turns to mHealth to Meet Urgent Care Needs

by Eric Wicklund

Texas Health Resources is giving new meaning to direct-to-consumer telehealth. The Arlington-based 24-hospital health system recently launched an urgent care mobile health program in which a team of providers in an mHealth-enabled SUV is...

AAFP Says CMS Changes Could Tilt the Scales to DTC Telehealth

by Eric Wicklund

The national organization representing family physicians is pushing back against proposed changes to Medicare Advantage plans, saying the proposal supports direct-to-consumer telehealth at the expense of primary care...

Anthem Launches DTC Telehealth Platform for Medi-Cal Members

by Eric Wicklund

One of the nation’s largest Medicaid programs is launching a direct-to-consumer telehealth platform for its members. Anthem Blue Cross announced this week that its 1.2 million Medicaid members in California’s Medi-Cal program...

Ochsner, American Well Partner on Direct-to-Consumer Telehealth

by Eric Wicklund

The Ochsner Health System has joined the direct-to-consumer telehealth movement. The New Orleans-based health system, long known for its innovative work in telehealth and mHealth, is partnering with American Well to launch Ochsner...

Hospital-Hotel Partnerships Push DTC Telehealth to a New Population

by Eric Wicklund

A South Florida health system is pushing its two-year-old direct-to-consumer telehealth program out to the region’s tourist population. The six-hospital, Hollywood-based Memorial Healthcare System recently signed partnerships with...

Telehealth Providers Get Creative to Attract Virtual Care Traffic

by Eric Wicklund

One direct-to-consumer telehealth provider is using a new tactic to build business ahead of the busy cold and flu season. Doctor On Demand has launched a partnership with Walmart and consumer health company RB to offer a voucher for a...

Consumers Are Avoiding the ER - But Not in Favor of Telehealth

by Eric Wicklund

Hospitals and health systems are launching direct-to-consumer telehealth platforms to push people with non-acute health concerns away from the emergency department and toward virtual visits. But while new research suggests ED traffic is...

Partners, Teladoc Launch Direct-to-Consumer Telehealth Service

by Eric Wicklund

Partners HealthCare is joining the direct-to-consumer telehealth movement with the launch of an on-demand virtual visit service for urgent care. The Boston-based health system is partnering with Teladoc Health on Partners HealthCare On...

CVS, Teladoc Partner on Direct-to-Consumer Telehealth Service

by Eric Wicklund

The direct-to-consumer telehealth battle is heating up, with the announcement that CVS will offer round-the-clock care for non-urgent issues through its mHealth app. CVS Health’s MinuteClinic is offering video visits through its CVS...

Anthem Creates a New mHealth Resource on Members’ Mobile Devices

by Eric Wicklund

The nation’s second largest payer is giving its member access to mHealth services from their mobile devices. Anthem, which manages Blue Cross Blue Shield plans in more than a dozen states, is making its LiveHealth Online service...

Rite Aid Eyes Telehealth Kiosks in New Deal With InTouch Health

by Eric Wicklund

Rite Aid is taking another shot at telehealth kiosks. The national pharmacy chain, which saw its first foray into kiosks go south two years ago with the demise of HealthSpot, has agreed to a telehealth partnership with California-based...

How One Urgent Care Clinic Uses Telehealth to Find its Niche

by Eric Wicklund

Health systems often see direct-to-consumer telehealth as a means of competing with retail and stand-alone urgent care services.  Now one Texas-based urgent care network is using virtual care technology to carve its own niche in the...

New Mexico Health Plans Launch Phone-Based Telehealth Service

by Eric Wicklund

Some 40,000 New Mexico residents will soon have access to telehealth services through their phone. Health plans True Health New Mexico and New Mexico Health Connections have announced a partnership with MDLive that will enable members to...

Teladoc Eyes Global Telehealth Network With Advance Medical Deal

by Eric Wicklund

Teladoc is looking to expand its reach with the acquisition of a Spain-based telehealth company that will open up markets in Latin America and Asia. The New York-based direct-to-consumer telehealth giant whose specialty to date has been...

Will a Payer’s New ER Policy Give Telehealth a Boost in Texas?

by Eric Wicklund

A move by Texas’ largest health insurer to reduce unnecessary ER visits could provide a welcome boost to direct-to-consumer telehealth programs in the state. Beginning in June, Blue Cross and Blue Shield of Texas will begin...

Telehealth May Save Money, But It’s Not Yet a Necessity for Consumers

by Eric Wicklund

A typical telehealth visit can save the average consumer about $100. Now all that’s left is to convince the average consumer to take advantage of the option. That’s the take-away from research recently conducted by Regence,...

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