Direct-to-Consumer Telehealth

JD Power Survey Sees Telehealth Falling Back Into the Same Old Rut

by Eric Wicklund

A new study finds that while telehealth has surged during the pandemic, providers haven’t solved many of the issues that kept adoption low prior to COVID-19. J.D. Power’s 2021 US...

Mercy Health Launches New Direct-to-Consumer Telehealth Service

by Eric Wicklund

Mercy Health is expanding its direct-to-consumer telehealth platform with a new service that connects callers to physicians and advanced practice providers. Mercy on Call follows in the footsteps of...

Second Opinions Via Telehealth Have Value to Patients and Providers

by Eric Wicklund

Telehealth is making the second opinion much more meaningful. While patients and healthcare providers have been using connected health for years to both research and support diagnoses and treatment...

Chekhov and a Checkup: Delaware Libraries Introduce Telehealth Kiosks

by Eric Wicklund

Three libraries in Delaware have recently installed telehealth kiosks, part of an innovative project aimed at improving access to community health resources. The libraries, in Seaford, Milford and...

CTA, ACC Partner on mHealth, Telehealth Standards in Cardiovascular Care

by Eric Wicklund

The American College of Cardiology is partnering with the Consumer Technology Association to help providers get a handle on the fast-growing field of mHealth and telehealth devices for cardiovascular...

Acute Direct-To-Consumer Telehealth Leads To More Follow-Up Care

by Hannah Nelson

Patients who accessed care for upper respiratory infections through direct-to-consumer telemedicine platforms were more likely to have follow-up appointments than patients who had their initial...

Amazon Announces Nationwide Telehealth Platform, Open to Other Businesses

by Eric Wicklund

Amazon has announced the nationwide launch of its telehealth platform, with plans to expand the service from its own employees to other companies. The Washington-based retail giant announced today...

Walgreens, Amazon Offer Telehealth as an Alternative to the Doctor’s Office

by Eric Wicklund

With the coronavirus pandemic continuing to push healthcare away from in-person treatment and onto virtual platforms, Amazon and Walgreens have both expanded their telehealth offerings to offer an...

UNC Health Tackles COVID-19, Broadband Concerns With Telehealth Kiosks

by Eric Wicklund

A North Carolina health system is placing telehealth kiosks in high-traffic areas around the community to help residents who can’t access telehealth at home. UNC Health Southeastern is opening...

Tailoring Telehealth to Manage Back to Work and School Programs

by Eric Wicklund

As the coronavirus pandemic continues to wreak havoc on the economy, businesses and schools are taking a look at telehealth to help manage “return to” strategies. While connected health has long played a part in business...

Telehealth Survey Sees More Users for Behavioral Health Than Physical Care

by Eric Wicklund

A new study finds that the sharp increase in telehealth use during the height of the coronavirus pandemic was driven more by people seeking mental health services than for physical ailments. The...

Arkansas Hospital Ditches mHealth App in Favor of Telehealth Platform

by Eric Wicklund

An Arkansas hospital is shutting down its urgent care mHealth app in favor of a more comprehensive telehealth platform. Baxter Regional Medical Center announced shortly before Christmas that it would...

Washington Health System Launches Text-Based Virtual Care Service

by Eric Wicklund

The University of Washington health system is launching a subscription-based mHealth app offering on-demand virtual care via text message. UW Medicine is partnering with Seattle-based digital health...

Guidelines for Marketing a Practice’s New Telehealth Platform

by Eric Wicklund

The sharp increase in telehealth use during the pandemic is giving healthcare providers new opportunities to expand their reach. But how can they make patients – both potential and existing...

San Francisco VA Uses Telehealth to Triage, Reduce ED Traffic

by Eric Wicklund

A nurse-based telehealth platform is helping to reduce emergency room congestion and improve timely clinical outcomes at a Veterans Affairs health system. In a study recently published in Emergency...

Telehealth Faces New Challenges: Surfing, Snacking and Social Hour

by Eric Wicklund

DrFirst has uncovered a new challenge to the effectiveness of telehealth visits during the coronavirus pandemic: Multitasking. In a recent survey of more than 1,000 consumers, the Maryland-based...

JD Power Survey Charts the Top 12 Reasons for Using Telehealth

by Eric Wicklund

Healthcare providers and payers looking to drive sustainability in a telehealth platform in a world affected by the coronavirus pandemic should focus on safety, quality and insurance...

What Are the 10 Factors to Patient Satisfaction With Telehealth?

by Eric Wicklund

One of the challenges of creating a sustainable telehealth platform is figuring out what to measure and how to measure it. While clinical outcomes and changes to provider workflows are on the top of...

Top 5 Uses for a Direct-to-Consumer Telehealth Platform

by Eric Wicklund

Direct-to-consumer telehealth has been one of the stalwarts of the past decade, offering providers and consumers the opportunity to collaborate online without the hassle of appointments, offices or...

New Coalition Plans to Apply mHealth to Tackling Health Disparities

by Eric Wicklund

A new coalition aims to shine the spotlight on consumer-facing mHealth and telehealth tools to mitigate health disparities. Shepherded by the Consumer Technology Association (CTA) and Connected Health...

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