Interviews

Brigham and Women’s Sees Telehealth Success With Home Hospital Program

by Eric Wicklund

Dozens of health systems across the country are embracing a program that uses telehealth and mHealth to provide care at home for patients who would otherwise be hospitalized. Centers for Medicare...

Analyzing the Challenges and Benefits of an Inpatient Telehealth Platform

by Eric Wicklund

A robust in-patient telehealth platform can save a health system millions of dollars, reduce workload stresses for care providers and, most importantly, improve care outcomes. That’s the...

Analysis: CMS Gives Telehealth a Boost, But More is Needed

by Eric Wicklund

The 2021 Physician Fee Schedule isn’t knocking anyone over with optimism for the future of telehealth adoption. Reactions to last week’s final draft from the Centers for Medicare &...

COVID-19 Pushes Telehealth for Veterinary Care Into the Spotlight

by Eric Wicklund

One side-effect of the coronavirus pandemic is that it has highlighted new uses for telehealth. And veterinary care is at the top of that list. Interest in veterinary telehealth is surging during the...

Guidelines for Marketing a Practice’s New Telehealth Platform

by Eric Wicklund

The sharp increase in telehealth use during the pandemic is giving healthcare providers new opportunities to expand their reach. But how can they make patients – both potential and existing...

Geisinger Tests mHealth Platform for Chronic Pain Treatment

by Eric Wicklund

Health systems looking for an alternative to opioids are testing out mHealth and telehealth tools to help patients living with acute and chronic pain. The Geisinger Health System, for example, is...

Telehealth Helps The Mayo Clinic Adjust to a New Healthcare Ecosystem

by Eric Wicklund

Like so many other health systems, the Mayo Clinic ramped up its telehealth platform to address the coronavirus pandemic, adopting digital health tools and processes that normally would have taken a...

Value-Based Care Requires a Balance of Telehealth, In-Person Visits

by Eric Wicklund

Health systems looking for the right balance between telehealth and in-person care shouldn’t think of one service as a replacement for the other. Rather, they should be...

Telehealth Faces New Challenges: Surfing, Snacking and Social Hour

by Eric Wicklund

DrFirst has uncovered a new challenge to the effectiveness of telehealth visits during the coronavirus pandemic: Multitasking. In a recent survey of more than 1,000 consumers, the Maryland-based...

Memorial Hermann Maps Out a Strategy for Primary Care via Telehealth

by Eric Wicklund

While the coronavirus pandemic may have changed the rules, health systems across the country are investing more time and energy in telehealth platforms that take primary care out of the hospital and...

Amid Rising Substance Abuse Rates, Treatment Centers Turn to Telehealth

by Eric Wicklund

With the coronavirus pandemic curbing in-person care, substance abuse treatment programs are turning to telehealth to keep the channels of communication open with people struggling to stay clean and...

Northwell Launches Telehealth Service for Skilled Nursing Facilities

by Eric Wicklund

New York’s largest health system is launching a telehealth program for skilled nursing facilities, aimed at reducing hospitalizations and enabling SNFs to provide more care on site. Northwell...

CMS Proposes Significant Changes to Remote Patient Monitoring Coverage

by Eric Wicklund

The federal government is clarifying how it regulates remote patient monitoring, with changes that could significantly affect – and potentially restrict - how care providers use telehealth and...

Can Telehealth Help Medical Practices Ditch the Waiting Room?

by Eric Wicklund

With the COVID-19 crisis putting the kibosh on crowds, hospitals are turning to telehealth and mHealth to take the wait out of healthcare. The crowded, clamorous, stuffy, sniffly waiting room has long...

A Pandemic Gives Telehealth a New Purpose With Community Paramedicine

by Eric Wicklund

The coronavirus pandemic is helping to shine the spotlight on the use of telehealth and mHealth to improve care coordination in places ranging from a patient’s home to an accident scene. With...

Telehealth Kiosks Give Homeless Veterans a Link to Healthcare, Other Services

by Eric Wicklund

A non-profit that targets veteran homelessness is using telehealth to expand access to mental health and other services. Soldier On, which was launched in 1994 in Pittsfield, MA and now serves...

How a Rural Hospital Developed and Launched its Telehealth Platform

by Eric Wicklund

Small hospitals across the country are turning to telehealth to expand their treatment options and give patients access to specialists they might otherwise have to travel long distances to see. These...

Seattle Children’s Scales Out its PRISM Connected Health Platform

by Eric Wicklund

Two years after piloting an mHealth app for children dealing with serious illnesses, Seattle Children’s Hospital is scaling up the platform to a much larger population. The hospital has unveiled...

How CMS Changes, Trump’s Executive Order Affect Telehealth Coverage

by Eric Wicklund

The Centers for Medicare & Medicaid Services has come out with its long-anticipated plans to expand telehealth coverage beyond the coronavirus pandemic. An advance copy of the proposed 2021...

Student-Based Non-Profit Secures mHealth Donations for Seniors

by Eric Wicklund

A national non-profit launched by a quartet of high school and college students aims to increase telehealth access by giving donated mHealth devices to those who need them the most. To date,...

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