Mobile healthcare, telemedicine, telehealth, BYOD

mHealth Communications

Health Plans Turn to mHealth Messaging to Reach the Underserved

June 1, 2017 - To Nancy R. Wharfield, MD, associate chief medical officer of the California-based Gold Coast Health Plan, mHealth messages have one huge advantage over post cards and robocalls when reaching out to her Medicaid members. “They make you feel like you’re in a conversation,” she says. That may make all the difference for someone in GCHP’s Medi-Cal program who’s dealing...


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Smartphone Lab Alerts Cut 26 Minutes Off ED Discharge Times

by Thomas Beaton

Research published in the Annals of Emergency Medicine Journal found that smartphone alerts may be helpful for reducing the time it takes to discharge patients from the emergency department. When physicians utilized smartphone push notifications...

mHealth Takes a Closer Look at Digital Assistants

by Eric Wicklund

mHealth providers are slowly coming to the conclusion that the human voice can be a powerful digital health tool. For years the concept was championed by the likes of Nuance, whose natural language processing (NLP) technology focused on allowing...

Study Questions Safety of mHealth Messaging in High-Acuity Healthcare

by Eric Wicklund

A new study questions the reliability of mHealth messaging in high-acuity care, saying it could lead to patient harm. Writing in the AHIMA Foundation’s Perspectives in Health Information Management, researchers from Dallas-based CHRISTUS...

Joint Commission Clarifies Text Messaging Rules for Doctors

by Eric Wicklund

The Joint Commission is clarifying its guidance on text messaging for providers, saying clinicians can use a HIPAA-compliant platform to send messages to each other but can’t text patient care orders. The commission reportedly made...

For mHealth Messaging, That Pager Isn’t as Secure As You Might Think

by Eric Wicklund

Smartphones and secure messaging apps may be gaining favor in health systems these days, but many providers still use good old-fashioned pagers for emergency communications. And that may be putting patient privacy at risk. Developed in the 1940s...

Study: Nurse Workloads Are Driving Hospital mHealth Policies

by Eric Wicklund

Seven out of 10 health systems in the U.S. are making mobile communications a priority in light of the shift to value-based care and improved care management strategies, according to a new report. But more than 80 percent are worried that the...

Can mHealth Help Doctors, Patients Speak the Same Language?

by Eric Wicklund

A new survey suggests that mHealth may be useful in bridging a startling perception gap between doctors and their patients. Nearly half of American consumers recently surveyed by Xerox say they take complete responsibility for their health –...

Text Messaging Ban Reinstated for Providers

by Eric Wicklund

Federal officials are once again banning healthcare providers from using text messaging tools until at least late this year. The Joint Commission, which lifted its ban on text messaging this past May, has announced that it needs more time to...

Are Providers Paying Attention to mHealth Hygiene?

by Eric Wicklund

That smartphone in the hands of a doctor or nurse may not be a sanitary as you think. A study conducted at one French hospital uncovered traces of viral RNA on almost 40 percent of devices, while a corresponding survey indicated 20 percent of...

With mHealth Platforms, the Smartphone is Just the Beginning

by Eric Wicklund

Health systems are finding that an enterprise-wide smartphone platform is much more than just a cool way to give everyone a new phone. For Autumn Foy, director of clinical informatics at Onslow Memorial Hospital, putting some 325 iPhones into...

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