Patient Engagement

31% of Older Americans Worry Telehealth Not as Effective as In-person Care

by Anuja Vaidya

Close to a third of older Americans remain concerned about the efficacy of telehealth visits as compared with in-person care, according to a new poll. The survey, conducted by the Associated...

How UPMC is Tackling Telehealth No-Shows, Missed Appointments

by Anuja Vaidya

No-shows — that is, patients who do not show up for a scheduled appointment without informing the clinic beforehand — are a persistent problem in healthcare. Not only do no-shows result in lost revenue, but also waste...

Using Remote Patient Monitoring to Improve Quality Metrics, Experience

by Anuja Vaidya

Interest in remote patient monitoring (RPM) is on the rise, and this interest is not limited to large, well-resourced health systems alone. Even smaller medical groups and rural private practices are taking advantage of this care...

As Telehealth Use Increased, Physicians’ Webside Manner Evolved

by Anuja Vaidya

At the core of healthcare delivery is the provider-patient relationship. As telehealth grew in popularity over the past 18 months, providers had to establish and maintain this relationship virtually. Thus, physicians have had to adapt and...

New Illinois Law Gives Patients the Right to Choose - or Reject -Telehealth

by Eric Wicklund

Illinois Governor JB Pritzker has signed one of the country’s most progressive telehealth bills, with provisions that establish payment parity for telemental health services and give patients the...

mHealth App Improves Kidney Medication Adherence, Engagement

by Hannah Nelson

A newly developed mHealth app for chronic kidney disease (CKD) care improved patient engagement and medication adherence based on a new study published in CJASN. The interactive smartphone app,...

Telehealth Eye Care Access Could Increase Patient Engagement

by Hannah Nelson

Young adults are showing a new interest in telehealth eye care access, according to a survey conducted by Versant Health that suggests virtual care may increase patient engagement. The second-annual...

Telehealth Faces New Challenges: Surfing, Snacking and Social Hour

by Eric Wicklund

DrFirst has uncovered a new challenge to the effectiveness of telehealth visits during the coronavirus pandemic: Multitasking. In a recent survey of more than 1,000 consumers, the Maryland-based...

Wearables, Smartphones Equally Enhance Remote Patient Monitoring

by Samantha McGrail

After a 180-day hospital stay, patients using smartphones transmitted data for 32 percent longer than patients using wearables, according to a recent study from researchers at the University of...

Demand for Virtual Health is High, but Do Providers Deliver?

by Thomas Beaton

Despite strong consumer demand for virtual health services, only one in five patients participating in a new Accenture survey have been able to access remote care tools.  Virtual health...

20% of Consumers Make Telehealth Prime Provider Criteria

by Thomas Beaton

One in five consumers would be willing to switch clinicians if a different primary care provider offered telehealth services, found a new survey by American Well. The survey also found that consumers...

How Patient Demographics Affect mHealth Tool Usability

by Sara Heath

mHealth treatments for diabetes patients may be effective, but only the patient fits certain criteria. In a recent study published in the Journal of the American Medical Informatics Association,...

Retail Clinics Are Forcing Providers to Be Creative

by Eric Wicklund

A new survey finds that retail clinics and other non-traditional healthcare settings are growing popular with consumers, but primarily for health and wellness services. For so-called “medical...

mHealth Hits a Roadblock in Crisis Response

by Eric Wicklund

Healthcare providers looking for an mHealth-enabled way to connect with people in crisis might do best to avoid Siri or Cortana for now. Apple’s and Microsoft’s voice-activated apps and two...

Putting mHealth to Work for Patient Engagement

by Eric Wicklund

A home-grown mHealth program at Seattle Children’s Hospital is proving just how useful digital tools can be for patients, their families and hospital staff. Traditionally, liver transplant...

Wearables Can Help People With Heart Conditions - If Only They’d Wear Them

by Eric Wicklund

A new survey finds that people with heart disease can benefit from activity trackers and other mHealth devices. Few, however, are actually using them. According to HealthMine, three-quarters of people...

Docs Prefer ‘The Human Touch’ to Telemedicine When Delivering Bad News

by Eric Wicklund

It seems that most physicians aren’t keen on using telemedicine to deliver bad news to a patient. In fact, of 309 physicians recently surveyed by Aptus Health, almost 88 percent voted against...

Hospitals are Missing the Mark on mHealth Apps

by Eric Wicklund

New research indicates that hospitals still aren’t meeting the mHealth demands of consumers, and it’s costing them money and new business. A report from Accenture finds that two-thirds of...

Digital Health Tools Take the ‘Waiting’ Out of the Waiting Room

by Eric Wicklund

The waiting room is no longer a wasted opportunity. Armed with tablets, kiosks and even smart furniture, healthcare providers are taking advantage of that time before the doctor’s appointment to...

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