Primary Care Services

Primary, Specialty Care Physicians Favor Telehealth More Than Surgeons

February 7, 2024 - More than two-thirds of primary care physicians and medical specialists said they were able to provide similar quality of care via telehealth and in person, making them more likely to be satisfied with telehealth technology than surgical specialists, new federal data shows. Published by the Centers for Disease Control and Prevention’s (CDC)...

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Telehealth, High-Speed Internet Access May Not Close Care Gaps

by Anuja Vaidya

New research indicates that expanding access to telehealth services and high-speed internet may not close gaps in primary care utilization, as higher telehealth uptake was linked to groups with higher...

GNC Launches Telehealth, Prescription Medication Services

by Anuja Vaidya

GNC, a global retailer selling health and nutrition products, is launching a virtual care service offering members three tiers of care. Called GNC Health, the virtual care service provides individuals...

In-Person Follow-ups Higher After Telehealth Than Office Visits

by Anuja Vaidya

New research shows that the rate of in-person follow-up visits was low following phone and video visits for primary care but still higher than after in-person appointments. The study, conducted by the...

Cedars-Sinai Expands Virtual Care Access with New mHealth App

by Anuja Vaidya

Cedars-Sinai has launched a new artificial intelligence-driven mHealth application for patients in California that provides virtual care options for various clinical conditions. The Cedars-Sinai...

Walmart Expands Virtual Primary Care for Employees Nationwide

by Anuja Vaidya

Walmart is expanding its no-copay virtual primary care service for employees and their families across the country. Walmart operates approximately 10,500 stores and clubs worldwide, as well as...

Telehealth Use During the PHE Presented Challenges, Opportunities

by Mark Melchionna

A new study described the relationship between virtual and primary care that emerged during the COVID-19 pandemic. The publication includes information on how survey data provided details on its...

In-Person Follow-Ups Higher After In-Office Visits Than Telehealth

by Anuja Vaidya

Across most specialties, rates of in-person follow-up within 90 days were higher for in-office visits than telehealth visits, according to new research. Conducted by Epic Research, the study involved...

Despite Preferences for In-Person Care, Patients Are Open to Telehealth

by Mark Melchionna

An EY Global Consumer Health Survey of 2023 provided insight into the overarching preference that patients have for in-person care but also noted relatively high levels of willingness to use virtual...

PA Health System Launches Subscription-Based Virtual Care Service

by Mark Melchionna

Known as COMMpanion, a new virtual care service from Penn State Health provides its patients with access to primary care services through features such as messaging and phone calls. Penn State Health...

Medical Assistants Need More Technical Education for Telehealth Use

by Mark Melchionna

A report from the University of Washington Center for Health and Workforce Studies showed that although there was limited information about how medical assistants (MAs) use telehealth, researchers...

Primary Care Leaders Want Clearer Telehealth Triage Guidelines Post-PHE

by Anuja Vaidya

Interviews with primary care practice leaders in Florida and New York revealed numerous challenges to telehealth implementation, including a need for more explicit telehealth visit triage guidelines...

Incentivizing Hybrid Care Can Enhance Fee-for-Service Care Delivery

by Anuja Vaidya

A new model that incentivizes primary care providers (PCPs) to use new modes of delivery, such as remote care, can "drastically improve upon" the traditional fee-for-service structure, new research...

Telehealth Does Not Boost Food Insecurity Screening

by Mark Melchionna

New research published in the American Journal of Preventive Medicine (AJPM) indicated that despite low food insecurity screening in first primary care encounters, in-person visits had higher screening...

How PCP Perception of Telehealth in US Compares to Other Countries

by Anuja Vaidya

A new report details how US primary care physicians' (PCPs) perceptions of telehealth differ from PCPs in 10 other countries, including that more PCPs in the US believe telehealth allowed them to...

Audio-Only Telehealth Used More Than Video Visits in Safety Net Clinics

by Mark Melchionna

New research published in the Journal of the American Medical Association revealed that audio-only telehealth continues to be used at higher rates than video visits in safety net clinics in California,...

Telehealth Use Declines Across Primary Care Specialties

by Anuja Vaidya

Following a spike in telehealth use in 2020, usage dropped by over 30 percent across various primary care specialties in 2021 and 2022, according to data released by FAIR Health. In a report released...

ChristianaCare Launches Virtual Primary Care to Improve Patient Access

by Mark Melchionna

ChristianaCare has launched a virtual primary care practice that aims to allow patients to build and maintain relationships with a primary care team through various communication channels. Based in...

Most Virtual Primary Care Visits Do Not Require In-Person Follow-Ups

by Mark Melchionna

A recent study conducted by Epic Research found that, more often than not, primary care-related telehealth visits did not result in the need for an in-person follow-up visit, indicating the reliability...

Amazon Completes One Medical Acquisition

by Anuja Vaidya

Amazon has closed its much-anticipated $3.9 billion acquisition of virtual and in-person primary care organization One Medical. The deal adds 188 in-person locations and virtual care options to...

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