Telehealth Interviews

Analysis: CMS Gives Telehealth a Boost, But More is Needed

by Eric Wicklund

The 2021 Physician Fee Schedule isn’t knocking anyone over with optimism for the future of telehealth adoption. Reactions to last week’s final draft from the Centers for Medicare & Medicaid Services have been tepid. While...

COVID-19 Pushes Telehealth for Veterinary Care Into the Spotlight

by Eric Wicklund

One side-effect of the coronavirus pandemic is that it has highlighted new uses for telehealth. And veterinary care is at the top of that list. Interest in veterinary telehealth is surging during the ongoing crisis, from pet owners looking...

Guidelines for Marketing a Practice’s New Telehealth Platform

by Eric Wicklund

The sharp increase in telehealth use during the pandemic is giving healthcare providers new opportunities to expand their reach. But how can they make patients – both potential and existing – aware of their new services? The...

Geisinger Tests mHealth Platform for Chronic Pain Treatment

by Eric Wicklund

Health systems looking for an alternative to opioids are testing out mHealth and telehealth tools to help patients living with acute and chronic pain. The Geisinger Health System, for example, is using virtual reality (VR) headsets and a...

Telehealth Helps The Mayo Clinic Adjust to a New Healthcare Ecosystem

by Eric Wicklund

Like so many other health systems, the Mayo Clinic ramped up its telehealth platform to address the coronavirus pandemic, adopting digital health tools and processes that normally would have taken a decade to put in place. Now, the...

Value-Based Care Requires a Balance of Telehealth, In-Person Visits

by Eric Wicklund

Health systems looking for the right balance between telehealth and in-person care shouldn’t think of one service as a replacement for the other. Rather, they should be complementary. That’s the strategy being used at Sutter...

Telehealth Faces New Challenges: Surfing, Snacking and Social Hour

by Eric Wicklund

DrFirst has uncovered a new challenge to the effectiveness of telehealth visits during the coronavirus pandemic: Multitasking. In a recent survey of more than 1,000 consumers, the Maryland-based digital health company has found that while...

Memorial Hermann Maps Out a Strategy for Primary Care via Telehealth

by Eric Wicklund

While the coronavirus pandemic may have changed the rules, health systems across the country are investing more time and energy in telehealth platforms that take primary care out of the hospital and into the home. One such network is...

Amid Rising Substance Abuse Rates, Treatment Centers Turn to Telehealth

by Eric Wicklund

With the coronavirus pandemic curbing in-person care, substance abuse treatment programs are turning to telehealth to keep the channels of communication open with people struggling to stay clean and sober. “It’s been a real...

Northwell Launches Telehealth Service for Skilled Nursing Facilities

by Eric Wicklund

New York’s largest health system is launching a telehealth program for skilled nursing facilities, aimed at reducing hospitalizations and enabling SNFs to provide more care on site. Northwell Health unveiled the connected health...

CMS Proposes Significant Changes to Remote Patient Monitoring Coverage

by Eric Wicklund

The federal government is clarifying how it regulates remote patient monitoring, with changes that could significantly affect – and potentially restrict - how care providers use telehealth and mHealth to care for patients at home. The...

Can Telehealth Help Medical Practices Ditch the Waiting Room?

by Eric Wicklund

With the COVID-19 crisis putting the kibosh on crowds, hospitals are turning to telehealth and mHealth to take the wait out of healthcare. The crowded, clamorous, stuffy, sniffly waiting room has long been the scourge of healthcare, a sign...

A Pandemic Gives Telehealth a New Purpose With Community Paramedicine

by Eric Wicklund

The coronavirus pandemic is helping to shine the spotlight on the use of telehealth and mHealth to improve care coordination in places ranging from a patient’s home to an accident scene. With COVID-19 patients, providers are using a...

Telehealth Kiosks Give Homeless Veterans a Link to Healthcare, Other Services

by Eric Wicklund

A non-profit that targets veteran homelessness is using telehealth to expand access to mental health and other services. Soldier On, which was launched in 1994 in Pittsfield, MA and now serves thousands of veterans in the Northeast,...

How a Rural Hospital Developed and Launched its Telehealth Platform

by Eric Wicklund

Small hospitals across the country are turning to telehealth to expand their treatment options and give patients access to specialists they might otherwise have to travel long distances to see. These services not only improve care for...

Seattle Children’s Scales Out its PRISM Connected Health Platform

by Eric Wicklund

Two years after piloting an mHealth app for children dealing with serious illnesses, Seattle Children’s Hospital is scaling up the platform to a much larger population. The hospital has unveiled the new PRISM (Promoting Resiliency in...

How CMS Changes, Trump’s Executive Order Affect Telehealth Coverage

by Eric Wicklund

The Centers for Medicare & Medicaid Services has come out with its long-anticipated plans to expand telehealth coverage beyond the coronavirus pandemic. An advance copy of the proposed 2021 Physician Fee Schedule contains several...

Student-Based Non-Profit Secures mHealth Donations for Seniors

by Eric Wicklund

A national non-profit launched by a quartet of high school and college students aims to increase telehealth access by giving donated mHealth devices to those who need them the most. To date, Telehealth Access for Seniors has received and...

Expanding the mHealth Platform to Address More Than Just Healthcare

by Eric Wicklund

With the coronavirus pandemic putting the squeeze on underserved populations, health plans are developing mHealth and telehealth tools that go beyond healthcare. Healthfirst, a provider-owned insurer based in New York, recently launched an...

Telehealth Is ‘The Best Tool’ in the Healthcare Toolbox for FQHCs

by Eric Wicklund

Federally qualified health centers looking to expand their telehealth footprint need to take a closer look at why their patients are having problems accessing healthcare. Transportation issues, insurance availability, home life and school...

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