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Telehealth News

Rite Aid, HealthSpot Open Telehealth Clinics in Ohio Stores

By Sara Heath

- After a November 2014 partnership announcement, Rite Aid and DrugSpot have officially opened their first in-store HealthSpot clinics in 25 Ohio Rite Aids, according to a company press release, and have thus far served thousands of customers. These clinics are located in Akron/Canton, Cleveland, and Dayton/Springfield.

telemedicine brought to Rite Aid stores

Utilizing telehealth technologies, the HealthSpot clinics allow patients to meet with doctors remotely to get diagnosed for several simple ailments such as the common cold, seasonal allergies, rashes, earaches, eye conditions, and the flu. These stations will be able to treat patients ages three and older.

Each 40-square foot clinic station is fully equipped with video-chat functions as well as stethoscopes, otoscopes, pulse oximeters and magnascopes to be used interactively. At each station is also a trained attendant who will be able to help patients as needed. HealthSpot says that the software is able to maintain video connection between patients and providers throughout the duration of the appointment.

The software used for these HealthSpot clinics are able to support EHRs and electronic billing systems, as well as keep a full record of the visit. Visits require no appointment, and most health insurances are accepted.

Several hospitals in the Ohio area provide care for these HealthSpot clinics including Cleveland Clinic, Kettering Health Network and University Hospitals, and pediatric specialists from UH Rainbow Babies & Children’s Hospital.

Representatives from Rite Aid are excited to partner with HealthSpot on such an innovative endeavor, and they are enthusiastic about what it means for their company as a healthcare retailer.

“The opening of the first HealthSpot stations inside select Ride Aid pharmacies in Ohio is another step in our transformation into retail healthcare company,” said Robert I. Thompson, Rite Aid Executive Vice President of Pharmacy. “This first-of-its-kind model pairs licensed healthcare providers with state-of-the-art technology to deliver a truly unique solution to consumers looking for convenient and quality healthcare. We are excited to be bringing such an innovative concept to market and look forward to introducing our customers to HealthSpot.”

The opening of these clinics means important things for telehealth in general. By bringing telehealth technology to the forefront via retail stores such as Rite Aid, these tools are being integrated into regular healthcare practice.

“Telehealth is a key driver in the revolution of our healthcare delivery system,” Steve Chashman, HealthSpot CEO, said in the company press release. “Healthspot brings together a set of unique technologies, devices and local healthcare providers to create a one-of-a-kind healthcare experience. We are thrilled to be working with Rite Aid to pilot this new healthcare model as the first retail clinic truly integrated with local health systems to expand access to affordable and convenient healthcare in Ohio.”


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