Claims Reimbursement

Audio-Only Telehealth Frequently Used for Behavioral Healthcare

December 19, 2023 - An analysis of claims data shows that audio-only telehealth services are most commonly used to address behavioral healthcare needs. In a new study published in JAMA Network Open, researchers examined early trends in the use of new audio-only telehealth claims modifiers 93 and FQ in Washington state. At the onset of the COVID-19 pandemic,...


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ESRD-Related Telehealth Services Documentation Found Lacking During PHE

by Anuja Vaidya

While telehealth services related to end-stage renal disease (ESRD) skyrocketed during the pandemic, providers documented few details of the services with most leaving out the type of...

Private Insurer Payment for Telehealth On Par with In-Person Care in 2020

by Anuja Vaidya

In 2020, private healthcare payers reimbursed providers similarly for telehealth and in-person claims, including mental healthcare claims, according to an analysis conducted by Kaiser Family...

Keeping Health Equity Top-of-Mind in Remote Patient Monitoring Programs

by Anuja Vaidya

Interest in home-based care is on the rise, spurred by the COVID-19 pandemic that resulted in health facilities becoming overwhelmed and struggling to ensure ongoing access to care. A key aspect of home-based care is remote patient...

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