Consumerism in Healthcare

Patient Care, Policy & More: A Look at This Year’s Virtual Care Trends

January 8, 2024 - In many ways, 2023 was a year of reckoning for virtual care. From sky-high funding and clinical promises verging on hyperbole to bankruptcy filings and an ongoing patient preference for in-person care, virtual care stakeholders had to concede to some hard truths. Still, the appetite for virtual care is alive and well, making it the stakeholders’ responsibility to assess and...


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How Healthcare Providers, Payers Are Connecting Patients to Care

by Anuja Vaidya

Providers have more ways than ever before to connect patients with healthcare services. The digital health boom, spurred by the COVID-19 pandemic, has resulted in a wide range of connected care technologies and strategies that can help...

Amazon Poised to Disrupt Virtual Care For a Niche Few

by Anuja Vaidya

Amazon set the healthcare world abuzz last month when it announced its plan to purchase virtual and in-person primary care organization One Medical for nearly $4 billion. The latest in a string of healthcare moves made by Amazon this year,...

Majority of Healthcare Consumers Believe Wearables Improve Their Health, Fitness

by Anuja Vaidya

Among Americans who use wearables, a majority (70 percent) said they had improved their fitness and health, according to a new report released by Deloitte. The report is based on a survey conducted by...

How Best Buy Plans to Facilitate Provider-Patient Connections to Further RPM

by Anuja Vaidya

Over the past decade, several high-profile technology and retail companies have made inroads into the healthcare industry. Among these new entrants is a nearly 60-year-old retailer: Best Buy. Though Best Buy remains a prominent consumer...

53% of Healthcare Providers Say Adding Telehealth Drove Up Patient Visits

by Anuja Vaidya

A little over half (53 percent) of providers said that the addition of virtual care options led to an increase in patient visits, according to a new report. Released by CVS Health, the 2022 Health...

Guidelines for Marketing a Practice’s New Telehealth Platform

by Eric Wicklund

The sharp increase in telehealth use during the pandemic is giving healthcare providers new opportunities to expand their reach. But how can they make patients – both potential and existing...

JD Power Survey Charts the Top 12 Reasons for Using Telehealth

by Eric Wicklund

Healthcare providers and payers looking to drive sustainability in a telehealth platform in a world affected by the coronavirus pandemic should focus on safety, quality and insurance...

Top 5 Uses for a Direct-to-Consumer Telehealth Platform

by Eric Wicklund

Direct-to-consumer telehealth has been one of the stalwarts of the past decade, offering providers and consumers the opportunity to collaborate online without the hassle of appointments, offices or...

New Coalition Plans to Apply mHealth to Tackling Health Disparities

by Eric Wicklund

A new coalition aims to shine the spotlight on consumer-facing mHealth and telehealth tools to mitigate health disparities. Shepherded by the Consumer Technology Association (CTA) and Connected Health...

Consumer Tech Association Unveils A Consumer’s Guide to mHealth Wearables

by Eric Wicklund

Consumer-facing mHealth is a thing now, and the organization overseeing the vast consumer technology landscape wants to make sure people know how to use their wearables. The Consumer Technology...

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