Telehealth Strategies

Medicare Patients Received 54.5M Office Visits Via Telehealth in 2020

by Anuja Vaidya

Medicare beneficiaries most often used telehealth for office visits in 2020, receiving 54.5 million virtual office visits in the first year of the COVID-19 pandemic, according to a new federal...

Telehealth Helped Maintain Type 1 Diabetes Care Among Kids During Pandemic

by Mark Melchionna

The utilization of telehealth devices, such as continuous glucose monitors (CGMs), helped providers continue to care for children with type 1 diabetes as the COVID-19 pandemic upended healthcare...

How Providers Can Optimize Telehealth Workflows and Improve Experience

by Anuja Vaidya

The COVID-19 pandemic is directly responsible for the dramatic rise of telehealth. But as providers quickly established new or expanded existing virtual care programs, they may not have addressed certain workflow hurdles and human factors...

55% of Telehealth Providers Frustrated With Overblown Patient Expectations

by Anuja Vaidya

More than half of providers (55 percent) said that managing unrealistic patient expectations for their virtual visit is a top frustration of providing telehealth services, according to a new...

FCC to Authorize $640M for Broadband Expansion

by Anuja Vaidya

The Federal Communications Commission plans to authorize more than $640 million to support new broadband deployments in 26 states, which will help boost access to virtual healthcare. The new...

Safety-Net Facilities Continue to Rely on Audio-Only Telehealth

by Mark Melchionna

Audio-only telehealth visit volumes remained higher than video-based care at safety-net health clinics through the COVID-19 pandemic, especially for behavioral health services, according to a RAND...

Microsoft Teams Adds New Virtual Care Features

by Anuja Vaidya

Microsoft is adding several new features to its Teams platform to support virtual visits.   These include a feature that enables patients to request appointments with their providers within...

51% of Clinicians Worry That Telehealth Hinders Ability to Show Empathy

by Anuja Vaidya

Though a majority (63 percent) of clinicians worldwide expect most of their consultations to be remote within the next decade, 51 percent believe that telehealth will negatively impact their ability to...

How a Not-So-New Concept Buoyed Mayo, Advocate Aurora Amid a Crisis

by Anuja Vaidya

Virtual care has helped health systems solve a myriad of problems during surges of the COVID-19 pandemic. Not only did digital healthcare help organizations care for patients outside their hospitals, but it also helped enhance critical...

Telehealth Bolstered Finances of California Medicaid Providers

by Anuja Vaidya

Sixty percent of Medicaid providers in California said that telehealth provided financial stability for their organization, a new report shows. The report was released by Health Net, a payer...

Congress Omnibus Bill Includes Extension of Medicare Telehealth Coverage

by Anuja Vaidya

The new omnibus spending bill, introduced in the House of Representatives Wednesday, includes several provisions to extend telehealth flexibilities for Medicare patients. The $1.5 trillion bill...

Patient Comfort With Virtual Mental Healthcare is High

by Anuja Vaidya

A majority of healthcare consumers across all age groups are as or more comfortable with app-based virtual therapy than in-person services, according to a new report. For the report, Evernorth,...

Biden’s Plans to Curb Mental Health Crisis Include Virtual Care

by Anuja Vaidya

President Joe Biden's plans to address the growing mental health crisis in America include expanding virtual mental healthcare options. In his first State of the Union address, Biden detailed the...

Telehealth Played Role in Medication Abortion Spike

by Anuja Vaidya

In 2020, medication abortions accounted for 54 percent of all abortions performed in the US, a growing trend supported by the increase in telehealth use, according to a new report. Released by the...

Highly Privileged Cancer Patients Get Access to Telehealth Sooner

by Anuja Vaidya

Though telehealth use among cancer patients skyrocketed early in the COVID-19 pandemic, uptake was not uniform across socioeconomic groups, according to a study published in JAMA Oncology. Most...

Highmark Launches Virtual Type 2 Diabetes Care Program

by Anuja Vaidya

Highmark Health has launched a virtual care program for adults with type 2 diabetes that includes personalized care management, remote patient monitoring, and telehealth. Dubbed Well360 Diabetes...

79% of Patients Want Call, Text to Signal Start of Telehealth Visit

by Anuja Vaidya

Though patients have previously made their preference for virtual waiting rooms over traditional ones known, new survey results show that a majority of telehealth patients would rather just be notified...

Cigna Members Gain Access to Virtual Alcohol Use Disorder Treatment

by Anuja Vaidya

Evernorth, the health services business of Cigna, is expanding member access to alcohol use disorder treatment services delivered through Monument's virtual platform. Per the new partnership,...

Using Data Analytics to Enhance Telehealth Services

by Anuja Vaidya

With telehealth becoming increasingly integrated into care delivery at provider organizations across the country, some are going one step further and optimizing it. For Children's National, a health system based in Washington, D.C.,...

New Senate Bill Aims to Extend Medicare Telehealth Waivers By 2 Years

by Anuja Vaidya

A new piece of bipartisan legislation has been introduced in the US Senate that aims to extend access to telehealth for Medicare beneficiaries after the COVID-19 pandemic has ended. Dubbed the...

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