Patient Satisfaction

Most Americans Find Virtual Primary Care Effective, Appealing

by Mark Melchionna

Recent survey results released by Elevance Health found that most Americans who participated in virtual primary care said their experience was satisfactory and that the service effectively enabled them...

Ochsner Digital Health Pilot Improves Diabetes, Hypertension Outcomes

by Mark Melchionna

While reviewing the results of a digital health pilot, researchers from Ochsner Health found that the program led to various benefits for hypertension and type 2 diabetes patients, such as improved...

Telehealth Reduces No-Show Rates, Improves Access Among Surgical Patients

by Mark Melchionna

A study presented at a recent America College of Surgeons (ACS) conference found that telehealth helped decrease no-show rates among surgical patients and led to improved healthcare access. With more...

Older Adults Satisfied with Telehealth During COVID-19 Pandemic

by Mark Melchionna

A study published in the Journal of the American Geriatrics Society (AGS) found that despite a general preference for in-person care among patients over 65, many were satisfied with telehealth...

Patients Indicate High Levels of Satisfaction Following Telehealth Use

by Mark Melchionna

According to new research findings from the JD Power 2022 US Telehealth Satisfaction Study, telehealth has become more than a temporary replacement for in-person care due to high consumer preference...

Chronic Care Patients 88% More Likely to Use Telehealth Than Their Peers

by Mark Melchionna

Research from athenahealth shows that despite a decrease in pandemic-related restrictions, telehealth continues to improve care delivery by helping to fill care gaps and providing various benefits...

Memorial Sloan Kettering Launches Telemedicine Platform for Cancer Care

by Mark Melchionna

Memorial Sloan Kettering (MSK) Cancer Center collaborated with Accenture, Avanade, and Microsoft to develop and launch a telemedicine platform in August 2021, which has since been used for more than...

Telehealth Supports Access to Medication Abortion Services

by Mark Melchionna

Research published last week in The Lancet found that telehealth can be used to safely provide medical abortion services, ensuring access in low-resource settings.  Due to laws and other...

Telehealth Bolsters Maternal Care Outcomes, Patient Satisfaction

by Mark Melchionna

A new study from the Annals of Internal Medicine found that replacing or supplementing in-person maternal healthcare with telehealth led to positive clinical outcomes and high levels of patient...

Telehealth Widely Used by Allergy, Immunology Providers

by Mark Melchionna

A survey conducted by the American Medical Association (AMA) shows that telehealth is popular among allergy and immunology providers, most of whom prefer live audio-visual modalities for visits. The...

Virtual, In-Person Cardiac Rehabilitation Provide Similar Benefits

by Mark Melchionna

A study published in the Journal of Cardiopulmonary Rehabilitation and Prevention shows that virtual and hybrid cardiac rehabilitation (CR) produced similar benefits for patients as compared with...

AMA: 69% of Physicians Use Audio-Only Telehealth

by Anuja Vaidya

More than two-thirds of telehealth providers said they use audio-only modalities to offer telehealth services, according to a recent survey conducted by the American Medical Association. The survey...

Pediatric Orthopedic Patients Largely Satisfied with Virtual Healthcare

by Mark Melchionna

The majority of pediatric orthopedic patients are satisfied with receiving care via telehealth, according to a study presented at the 2022 Annual Meeting of the American Academy of Orthopedic Surgeons...

Telehealth-Enabled Social Services Helped Boost Patient Satisfaction

by Mark Melchionna

Using a tablet to connect patients virtually with social workers during primary care visits resulted in high satisfaction levels, a Mayo Clinic study revealed. According to the researchers, 20 percent...

Technology, Privacy Concerns Pose Barriers to Virtual HIV Care

by Victoria Bailey

During the COVID-19 pandemic, patients living with HIV were satisfied overall with telehealth appointments, but they identified challenges to virtual care, such as technology limitations and privacy...

Patient Satisfaction With Live Video Dips From Pandemic High

by Anuja Vaidya

Though live video was the most-used telehealth modality in 2021, satisfaction levels with this type of visit fell — from 53 percent of Americans saying they were more satisfied with live video...

Telehealth Use for Kidney Disease Management Yields Low Satisfaction

by Victoria Bailey

Patients and clinicians found telehealth use convenient for chronic kidney disease management, but overall, the virtual modality yielded low satisfaction levels for clinical effectiveness, ease of use,...

Cancer Care Clinicians Satisfied with Telehealth, Desire Continued Use

by Victoria Bailey

The majority of cancer care clinicians were satisfied with telehealth and expressed intent to continue to use the care modality in the future, a study published in JAMA Network Open revealed. Much...

Cancer Patients May Benefit from Using Telehealth for Music Therapy

by Victoria Bailey

Using telehealth for music therapy sessions for patients with cancer can accomplish the same goals as in-person sessions while improving patient outcomes, according to two case studies completed at the...

JD Power Survey Sees Telehealth Falling Back Into the Same Old Rut

by Eric Wicklund

A new study finds that while telehealth has surged during the pandemic, providers haven’t solved many of the issues that kept adoption low prior to COVID-19. J.D. Power’s 2021 US...

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