Mobile healthcare, telemedicine, telehealth, BYOD

Patient Engagement

Demand for Virtual Health is High, but Do Providers Deliver?

February 9, 2017 - Despite strong consumer demand for virtual health services, only one in five patients participating in a new Accenture survey have been able to access remote care tools.  Virtual health tools provide greater convenience for patients and help with chronic disease management, and are an attractive supplement to in-person care.   “Consumers are clear: In the 21st century,...

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20% of Consumers Make Telehealth Prime Provider Criteria

by Thomas Beaton

One in five consumers would be willing to switch clinicians if a different primary care provider offered telehealth services, found a new survey by American Well. The survey also found that consumers in younger demographics, and consumers with...

How Patient Demographics Affect mHealth Tool Usability

by Sara Heath

mHealth treatments for diabetes patients may be effective, but only the patient fits certain criteria. In a recent study published in the Journal of the American Medical Informatics Association, researchers Mattias Georgsson and Nancy Staggers...

Retail Clinics Are Forcing Providers to Be Creative

by Eric Wicklund

A new survey finds that retail clinics and other non-traditional healthcare settings are growing popular with consumers, but primarily for health and wellness services. For so-called “medical issues,” the setting of choice is still...

mHealth Hits a Roadblock in Crisis Response

by Eric Wicklund

Healthcare providers looking for an mHealth-enabled way to connect with people in crisis might do best to avoid Siri or Cortana for now. Apple’s and Microsoft’s voice-activated apps and two other widely used personal assistant platforms...

Putting mHealth to Work for Patient Engagement

by Eric Wicklund

A home-grown mHealth program at Seattle Children’s Hospital is proving just how useful digital tools can be for patients, their families and hospital staff. Traditionally, liver transplant patients and their family meet with hospital staff...

Wearables Can Help People With Heart Conditions - If Only They’d Wear Them

by Eric Wicklund

A new survey finds that people with heart disease can benefit from activity trackers and other mHealth devices. Few, however, are actually using them. According to HealthMine, three-quarters of people with known heart disease and/or risk said...

Docs Prefer ‘The Human Touch’ to Telemedicine When Delivering Bad News

by Eric Wicklund

It seems that most physicians aren’t keen on using telemedicine to deliver bad news to a patient. In fact, of 309 physicians recently surveyed by Aptus Health, almost 88 percent voted against delivering a bad biopsy result to a patient...

Hospitals are Missing the Mark on mHealth Apps

by Eric Wicklund

New research indicates that hospitals still aren’t meeting the mHealth demands of consumers, and it’s costing them money and new business. A report from Accenture finds that two-thirds of the nation’s largest hospitals offer...

Digital Health Tools Take the ‘Waiting’ Out of the Waiting Room

by Eric Wicklund

The waiting room is no longer a wasted opportunity. Armed with tablets, kiosks and even smart furniture, healthcare providers are taking advantage of that time before the doctor’s appointment to gather registration and insurance information...

mHealth at CES 2016: Will It Be Enough to Attract Healthcare?

by Eric Wicklund

With the world’s largest consumer electronics show less than two weeks away, mHealth advocates are keeping an eye on products that may close the loop between consumers and their doctors. Korea’s Samsung Electronics jumped the gun...

Making mHealth Outreach Work for the Patient

by Eric Wicklund

The transition to value-based care and an emphasis on reducing hospital readmissions is prompting health systems to keep the lines of communication open after the patient leaves the hospital or doctor’s office. Some are sending patients...

mHealth and The Sick Note: A Question of Value

by Eric Wicklund

An Australian entrepreneur is putting an mHealth-enabled spin on the sick note, and drawing criticism from that country’s medical association. The website, called The Medic, is the brainchild of Jason MacLulich, who previously launched...

Is Telemedicine Better for Delivering Bad News?

by Eric Wicklund

Is a bad diagnosis best delivered in person or by telemedicine? According to researchers at the University of Michigan in Ann Arbor, the telephone may work better. Writing in the November issue of JAMA Oncology, Naveen Krishnan, BS, Angela Fagerlin,...

mHealth Proves Its Value as a Patient Engagement Tool

by Eric Wicklund

Two projects focused on improving the mHealth experience for diabetics make it abundantly clear that patient engagement works if it’s tied to self-empowerment. At Penn State University, the winner of the university’s recent mHealth...

Does Face-to-Face Communication Boost Patient Engagement?

by Vera Gruessner

Are mobile health apps truly capable of improving patient engagement across the healthcare continuum? There may be more to patient engagement than mobile tools can deliver. According to, one research study found that even...

Patient Portals for Foster Youth Improve Care Coordination

by Vera Gruessner

A major obstacle that stood in the way of effective healthcare services for foster children was a paper-based system of medical records, which were cumbersome to update and easily lost. These paper records were provided to foster parents but...

How Remote Home Monitoring Improves Engagement, Elderly Care

by Vera Gruessner

Remote home monitoring continues to boost patient engagement with their overall health and adherence to provider recommendations for managing their chronic medical conditions, according to a study on telemonitoring published in the Journal of...

Patient Engagement Expands with Telehealth, Mobile Devices

by Vera Gruessner

Today, consumers have a wide variety of technologies to choose from when interacting with the world around them. Many are glued to their iPhones, tablets, or other mobile devices in order to keep up with their jobs, their friends and family,...

Top Four Patient Engagement Trends to Follow from October

by Vera Gruessner

As the healthcare industry moves forward in reforming many of its practices in an effort to improve health outcomes, lower medical costs, and strengthen the patient experience, it grows more important than ever before to implement useful patient...


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